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Frequently Asked Questions
If you have any questions, please look through the FAQ below. We have tried to answer your questions that you have had for us. If any are missing, please contact us, with your question.
Where can I ride my Ripboard Caster Board?
Where can I buy replacement wheels?
What is my warranty on Ripboards?
My wheels have worn out, is this normal?
How secure are my credit card details?
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Who are protx?
How do I know if my order has been received?
Why has my credit card been declined?
What should I do if my card has been declined?
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Do I have to sign for my parcel when it's delivered?
Are you open bank holidays?
How long does a refund take?
How do I make a complaint?
Do you deliver overseas?
What does 'next day delivery' mean? Do i get my parcel the next day?
I haven't received my order - what happens next?
How can i track my order?
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